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          DSN
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            <span style="        color: #0072c6;      ">ejlorenzo</span> wasn't found at <span style="        color: #0072c6;      ">colorcon.com</span><br /></td>
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                      <span style="color:#000000">molasoft</span>
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                      <span style="color:#000000">Office 365</span>
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                      <span style="color:#000000">ejlorenzo</span>
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                        <b>Action Required</b>
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                      <span style="color:#000000">Recipient</span>
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                      <span style="        color: #c00000;      ">Unknown TO address</span>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 21px;        font-weight: 500;        background-color: #f2f5fa;        padding-top: 0px;        padding-bottom: 0px;        padding-left: 10px;        padding-right: 10px;      ">How to Fix It</td>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;      ">The address may be misspelled or may not exist. Try the following:</td>
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                      <li>Retype the email address then resend the message.</li>
                      <li>Clear the recipient nickname cache in Outlook or Outlook Web App by following the steps in this article: <a href="http://go.microsoft.com/fwlink/?LinkId=389363">NDR Response Code 5.1.10 in Exchange Online and Office 365</a>.</li>
                      <li>Contact the recipient (by phone or instant messaging, for example) to check that the address is correct.</li>
                      <li>The recipient may have set up mail forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly.</li>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 16px;        font-weight: 400;        padding-top: 0px;        padding-bottom: 6px;        padding-left: 10px;        padding-right: 10px;        background-color: #f2f5fa;      ">If the problem continues, forward this message to your email admin.</td>
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            <br />
            <em>Was this helpful? <a href="http://go.microsoft.com/fwlink/?LinkId=525921">Send feedback</a>.</em>
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            <br />More Info for Email Admins</td>
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          <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;      ">This error occurs because the sender sent a message to someone whose mailbox is hosted by Office 365 but the email address is incorrect or doesn't exist. The error is reported by the recipient's email system, but most often it must be fixed by the person who sent it.<br /><br />A common example of when this can happen is when the recipient changes their email address but the sender picks the person from their recipient nickname list in Outlook or Outlook Web App. The nickname cache doesn't yet know about the new e-mail address -- it has stored the out-of-date email address information -- so when the message is sent the wrong address is used, even though the sender chose the right recipient.<br /><br />Another example is if the recipient is an Office 365 user but a license is not assigned to the user. In the Office 365 Admin Center check that the user has a valid license assigned to it.<br /><br />Sometimes it needs to be fixed by the recipient or the recipient's email admin, for example, when the recipient has created a mail forwarding rule to an incorrect address, or if there's a problem with their email address directory. If the sender is using the correct recipient address, and it's still not working, send a test message from another user mailbox to see if it's an issue unique to this sender. If you reproduce the problem sending from another user account, ask the recipient or the recipient's email admin to confirm that the recipient address exists, is correct, and is working. Suggest they check for misbehaving forwarding rules or possible email address directory issues (such as directory synchronization issues).<br /><br />For more information, see <a href="http://go.microsoft.com/fwlink/?LinkId=532972">NDR Response Code 5.1.10 in Exchange Online and Office 365</a>.<br /><br /></td>
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          <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 17px;        font-weight: 500;      ">Original Message Details</td>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;      ">10/12/2015 11:12:04 AM</td>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;      ">molasoft@polarhome.com</td>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;      ">Recipient Address:</td>
                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;      ">ejlorenzo@colorcon.com</td>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;      ">Subject:</td>
                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-size: 14px;        font-weight: 400;      ">I�ve been brokenhearted</td>
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            <br />Error Details</td>
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                    <em>550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient not found by SMTP address lookup</em>
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                  <td style="        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        font-size: 14px;        -ms-text-size-adjust: 100%;        white-space: nowrap;        font-weight: 500;        width: 140px;      ">DSN generated by:</td>
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        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;      ">HOP</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;        width: 80px;      ">TIME (UTC)</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;      ">FROM</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;      ">TO</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;      ">WITH</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        background-color: #f2f5fa;        border-bottom: 1px solid #999999;        white-space: nowrap;        padding: 8px;      ">RELAY TIME</td>
      </tr>
      <tr>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;      ">1</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;      ">10/12/2015<br />5:12:04 PM</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">interplaninc.com</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">BN1BFFO11FD018.mail.protection.outlook.com</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">Microsoft SMTP Server</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">6 hr</td>
      </tr>
      <tr>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;      ">2</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;      ">10/12/2015<br />5:12:05 PM</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">BN1BFFO11FD018.protection.gbl</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">BN3PR0401CA0015.outlook.office365.com</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">Microsoft SMTP Server (TLS)</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">1 sec</td>
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      <tr>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: center;      ">3</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;        width: 80px;      ">10/12/2015<br />5:12:05 PM</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">BN3PR0401CA0015.namprd04.prod.outlook.com</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">BY2PR0401MB1030.namprd04.prod.outlook.com</td>
        <td style="        font-size: 12px;        font-family: 'Segoe UI', Frutiger, Arial, sans-serif;        -ms-text-size-adjust: 100%;        font-weight: 500;        border-bottom: 1px solid #999999;        padding: 8px;        text-align: left;      ">Microsoft SMTP Server (TLS)</td>
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    <pre style="        color: gray;        white-space: pre;        padding-top: 0;        margin-top: 5px;      ">Received: from BN3PR0401CA0015.namprd04.prod.outlook.com (10.162.159.153) by
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Date: Mon, 12 Oct 2015 13:12:04 +0200
To: <ejlorenzo@colorcon.com>
From: Belozerova Anna <molasoft@polarhome.com>
Reply-To: Belozerova Anna <molasoft@polarhome.com>
Subject: I�ve been brokenhearted
Message-ID: <bAEE6f6cCA6d76b-ef3d-Ec9E-339B-9D94c-f378-7afc5-f848-b901@polarhome.com>
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